• Icon to change language to english
  • Icon to change language to english

RESEARCH ON THE STATE AND TRENDS IN THE MOBILE BUSINESS DEVELOPMENT IN THE HOSPITALITY INDUSTRY OF BULGARIA

Authors

Keywords
tourism, mobile technologies, mobile applications, information systems for hotels

Summary
The main aim of the present paper is to study and analyze the current state of the hotel information systems in Bulgaria and the possibilities for implementation of mobile information technologies in the hotel sector.

The research thesis is defined in the following way: the modern hotel sector in Bulgaria has a clear need for more efficient information systems management, which can be improved on the basis of the most up-to-date information and communication technologies, including mobile ones.

The stated aim also determines the specific tasks of the research, which are:

1. Theoretical study of hotel information systems and their importance for the hotel industry.

2. Exploration of popular reservation platforms and their application in different categories of hotels in Bulgaria.

3. Evaluation of the functionalities of hotel information systems in Bulgarian hotels and their readiness for their development and improvement.

4. Evaluating the economic benefits and risks of introducing modular technologies into hotel information systems.

5. Development of a practical methodology for the implementation of a mobile hotel information application.

6. Development of a website for online survey and popularization of the results of the survey of hotel information systems among the different categories of hotels in Bulgaria.

The main conclusion of this study is that the use of mobile information technologies can bring substantial benefits to the hospitality sector in Bulgaria and contribute to the sustainable development of the tourism in the 21st century.

JEL: L83, L86
Pages: 29
Price: 3 Points

More titles

  • OPPORTUNITIES AND MODELS FOR FUNCTIONING OF REGIONAL FARMERS' MARKETS

    The present study aims to explore the problems and opportunities for building regional agricultural markets in Bulgaria. In connection with this, the following tasks have been set: 1) Identification of the advantages of agricultural markets; 2) characterization of the administrative legal and internal company constraints in the organization of ...

  • DEVELOPMENT OF THE INSURANCE MARKET IN THE CONDITIONS OF FINANCIAL AND ECONOMIC INTEGRATION OF BULGARIA IN THE EU FOR 10 YEARS MEMBERSHIP (2007-2016)

    This study presents the results of a survey conducted in 2017 on the insurance market in Bulgaria, carried out under Project ¹ 22-2017 of the Institute for Scientific Research. The main objective of the survey is to outline the state of the insurance market in Bulgaria after the accession of Bulgaria to the European Union. The argument is that ...

  • CONTRIBUTION OF DIGITAL MARKETING CHANNELS IN THE ONLINE STUDENT ACQUISITION

    Bulgarian higher education that has been undergoing significant changes in the recent years has created the need for the universities to apply typical marketing instruments in order to reach potential students. At the same time, digital channels are the preferred sources of information for young people. The frequent use of paid online ...