"Scientific research" Almanac

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  MODERN APPROACHES FOR IMPROVING THE INFORMATION SERVICE

  Latest developments in the IT service imply a process of transition from traditional models of managing technologies and resources to a model of managing services. The project deals with issues related to transforming the management of Information services departments into a service management model. A research project for the state of the art of ... Latest developments in the IT service imply a process of transition from traditional models of managing technologies and resources to a model of managing services. The project deals with issues related to transforming the management of Information services departments into a service management model. A research project for the state of the art of IT service management (ITSM) has been presented. Having identified major issues in terms of implementation and development of ITSM, we have analyzed the findings of our research and proposed solutions to existing problems. Hence, the main thesis of the research is that it is possible to identify a single approach to the improvement of the information service which will be based on the transformation of management of IT services into a service management model (ITSM – IT service management). The object of our research is the IT service within organizations, the focus of attention being on entities which have their own IT service departments. The subject of our research is contemporary approaches for improving the management of information services within organizations. The major objective of the research paper is to analyse the findings of our research of employing ITSM in Bulgarian organizations; review existing best practices and identify the potential of employing that model. As a result of an empirical study and analysis of its results, the main conclusions of the present study are as follows: • modern IT requires a transformation of the way of management and functioning of the information services; • the IT service delivery and management model will lead to cost reductions and increased efficiency and efficiency of not only IT service provision but also of the whole organization; • ITSM is a well-known, recognizable approach for improving IS governance in our country, whose implementation, use and development process has already started and expanded.

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  SOCIO-ECONOMIC DEVELOPMENT MODEL OF THE BULGARIAN DANUBIAN AREA

  The main purpose of this paper is to conduct a comprehensive research of the territory along the Bulgarian bank of the Danube River, referred as the Bulgarian Danubian Area (BDA), which consists the main object of our research. Another objective is to assess the potential of the area and to identify opportunities for attracting direct, indirect ... The main purpose of this paper is to conduct a comprehensive research of the territory along the Bulgarian bank of the Danube River, referred as the Bulgarian Danubian Area (BDA), which consists the main object of our research. Another objective is to assess the potential of the area and to identify opportunities for attracting direct, indirect and additional investment to the region. The main task in terms of the selected object is to determine the significance of the Bulgarian Danubian Area within the European Danube Hyper Region by applying systematic approach. The project team has therefore set the following specific tasks: to identify the different components of the BDA; to make an analysis of its economic potential and to present a systematic review of currently existing approaches of the municipalities in the region in terms of planning and strategic documents. A logical framework model for the social and economic development of the region follows the analysis. The main hypothesis is that the Bulgarian Danubian Area may become a strategic zone, a ‘focal point’ and a bridge for cross-border integration between Bulgaria and its bordering countries, and Romania in particular. This would be possible by gaining insight about the potential of the region and implementing appropriate conceptual instruments such as visions, strategies, plans, etc. The project research is done by conducting a survey among all municipalities in the Bulgarian Danubian Area and processing collected data with MS Excel software.

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  DEVELOPMENT OF THE INSURANCE MARKET IN THE CONDITIONS OF FINANCIAL AND ECONOMIC INTEGRATION OF BULGARIA IN THE EU FOR 10 YEARS MEMBERSHIP (2007-2016)

  This study presents the results of a survey conducted in 2017 on the insurance market in Bulgaria, carried out under Project ¹ 22-2017 of the Institute for Scientific Research. The main objective of the survey is to outline the state of the insurance market in Bulgaria after the accession of Bulgaria to the European Union. The argument is that ... This study presents the results of a survey conducted in 2017 on the insurance market in Bulgaria, carried out under Project ¹ 22-2017 of the Institute for Scientific Research. The main objective of the survey is to outline the state of the insurance market in Bulgaria after the accession of Bulgaria to the European Union. The argument is that Bulgaria's accession to the European Union will lead to an expansion of the insurance sector and increase in the financial stability of insurers. Proving the thesis has been achieved by solving the following important tasks: - outlining the situation and trends in the development of key macroeconomic indicators for the period 2007-2016 related to insurance. - outlining the trends in the development of the insurance sector for the period 2007-2016. - outlining the indicators that characterize the place of insurance in the economy for the period 2007-2016. It was found that insurance companies in Bulgaria are financially stable. The pace of development of the insurance market outpaces the rate of growth of gross domestic product. The pace of development of insurance payments lags behind the rate of growth of gross premium income. The pace of investment development in the country outpaces the pace of investment development of insurance companies. Within the period under review, insurance penetration and insurance density are significantly lagging behind the other EU countries.