"Scientific research" Almanac

More titles

• 

  RESEARCH ON THE STATE AND TRENDS IN THE MOBILE BUSINESS DEVELOPMENT IN THE HOSPITALITY INDUSTRY OF BULGARIA

  The main aim of the present paper is to study and analyze the current state of the hotel information systems in Bulgaria and the possibilities for implementation of mobile information technologies in the hotel sector. The research thesis is defined in the following way: the modern hotel sector in Bulgaria has a clear need for more efficient ... The main aim of the present paper is to study and analyze the current state of the hotel information systems in Bulgaria and the possibilities for implementation of mobile information technologies in the hotel sector. The research thesis is defined in the following way: the modern hotel sector in Bulgaria has a clear need for more efficient information systems management, which can be improved on the basis of the most up-to-date information and communication technologies, including mobile ones. The stated aim also determines the specific tasks of the research, which are: 1. Theoretical study of hotel information systems and their importance for the hotel industry. 2. Exploration of popular reservation platforms and their application in different categories of hotels in Bulgaria. 3. Evaluation of the functionalities of hotel information systems in Bulgarian hotels and their readiness for their development and improvement. 4. Evaluating the economic benefits and risks of introducing modular technologies into hotel information systems. 5. Development of a practical methodology for the implementation of a mobile hotel information application. 6. Development of a website for online survey and popularization of the results of the survey of hotel information systems among the different categories of hotels in Bulgaria. The main conclusion of this study is that the use of mobile information technologies can bring substantial benefits to the hospitality sector in Bulgaria and contribute to the sustainable development of the tourism in the 21st century.

• 

  TEACHING STUDENTS IN THE MAJOR OF ECONOMICS OF TOURISM IN ENGLISH THROUGH A MOBILE SOFTWARE APPLICATION

  Contemporary information and communication technologies bring about certain changes in the educational process. Such changes must be researched, analyzed and implemented. This research focuses on the possibilities of the implementation of mobile learning in the training of students in the major of Economics of Tourism. The research aims at ... Contemporary information and communication technologies bring about certain changes in the educational process. Such changes must be researched, analyzed and implemented. This research focuses on the possibilities of the implementation of mobile learning in the training of students in the major of Economics of Tourism. The research aims at ascertaining the usability of the Moodle Mobile software application as well as testing the efficiency of the learning materials which can later be utilized in the development of courses taught in English. The following tasks have been completed in order to achieve the project goals: literature overview, conducting empirical research, data analysis and formulation of particular results that contribute to the research topic. We defend the research thesis that when learning materials are available via a mobile software application, students would prefer accessing them via this application rather than the full version of a website, and the learning materials provided to them are efficient and of high quality. The object of the research is the teaching of students in the major of Economics of Tourism in English by using a mobile software application in the courses of Tour Agent and Tour Guide. The scope of the research is the usability of the mobile software application and the efficiency of the additional learning materials in English in the above mentioned major and courses. In carrying out the research, we have used the following methods: triangulation, data flow diagram and pedagogical experiment.

• 

  MODERN APPROACHES FOR IMPROVING THE INFORMATION SERVICE

  Latest developments in the IT service imply a process of transition from traditional models of managing technologies and resources to a model of managing services. The project deals with issues related to transforming the management of Information services departments into a service management model. A research project for the state of the art of ... Latest developments in the IT service imply a process of transition from traditional models of managing technologies and resources to a model of managing services. The project deals with issues related to transforming the management of Information services departments into a service management model. A research project for the state of the art of IT service management (ITSM) has been presented. Having identified major issues in terms of implementation and development of ITSM, we have analyzed the findings of our research and proposed solutions to existing problems. Hence, the main thesis of the research is that it is possible to identify a single approach to the improvement of the information service which will be based on the transformation of management of IT services into a service management model (ITSM – IT service management). The object of our research is the IT service within organizations, the focus of attention being on entities which have their own IT service departments. The subject of our research is contemporary approaches for improving the management of information services within organizations. The major objective of the research paper is to analyse the findings of our research of employing ITSM in Bulgarian organizations; review existing best practices and identify the potential of employing that model. As a result of an empirical study and analysis of its results, the main conclusions of the present study are as follows: • modern IT requires a transformation of the way of management and functioning of the information services; • the IT service delivery and management model will lead to cost reductions and increased efficiency and efficiency of not only IT service provision but also of the whole organization; • ITSM is a well-known, recognizable approach for improving IS governance in our country, whose implementation, use and development process has already started and expanded.