"Scientific research" Almanac

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  INTERCULTURAL COMPETENCES – AN IMPORTANT ASSET IN MODERN BUSINESS

  The main purpose of the study is to analyze the level of intercultural competences of Bulgarian managers and employees when dealing with foreigners. The communication process between them is examined, their knowledge about the different cultures is considered, and the main obstacles and barriers to the Bulgarian business people in the process of ... The main purpose of the study is to analyze the level of intercultural competences of Bulgarian managers and employees when dealing with foreigners. The communication process between them is examined, their knowledge about the different cultures is considered, and the main obstacles and barriers to the Bulgarian business people in the process of intercultural communication are identified through a survey of companies. The survey tasks involve building a theoretical framework for intercultural communication, identifying the importance of culture and its dimensions for the realization of a successful business in a multicultural environment and defining the main obstacles and barriers that Bulgarian managers and employees are faced with in the process of their work with representatives of foreign cultures. The authors argue that intercultural competence contributes to achieving synergism in the implementation of business relations between Bulgarian and foreign companies.

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  OPPORTUNITIES FOR APPLICATION OF ANALYTICAL INFORMATION SYSTEMS IN BULGARIAN ENTERPRISES

  Analytical information systems and technologies are modern and innovative software solutions, which could support managers of business organizations in making managerial decisions. The present study aims to prove their significance in improving the competitiveness of enterprises. It also aims to explore the technological preparedness of Bulgarian ... Analytical information systems and technologies are modern and innovative software solutions, which could support managers of business organizations in making managerial decisions. The present study aims to prove their significance in improving the competitiveness of enterprises. It also aims to explore the technological preparedness of Bulgarian enterprises to implement new software analytical solutions. It emphasizes on the two most popular analytical technologies: On-line Analytical Processing (OLAP) and Data Mining. The main tasks of the study could be summarized in: establishing the problems of Business Information Systems exploitation in Bulgarian enterprises, revealing the usage level of analytical software by them, determining the company profile of enterprises which have successfully implemented analytical solutions, establishing the current state of information infrastructure and possible perspectives for implementation of innovative analytical technologies. The conclusion is that Bulgarian enterprises have the necessary information infrastructure for implementation of analytical software, but the level of its application and the effectiveness of its exploitation are not high enough.

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  MARKETING ANALYSIS OF THE “TEENAGERS SHOPPING ONLINE” MARKET SEGMENT

  This study attempts to summarize theoretically and explain practically the underlying factors that influence consumer behaviour of teenagers as a market segment. The specific objectives set for consideration are: drawing the consumer characteristics of teenagers; outlining the factors that influence their consumer behaviour; analyzing their online ... This study attempts to summarize theoretically and explain practically the underlying factors that influence consumer behaviour of teenagers as a market segment. The specific objectives set for consideration are: drawing the consumer characteristics of teenagers; outlining the factors that influence their consumer behaviour; analyzing their online purchases and tracking their dynamics; studying the teenagers’ consumer attitudes to the online products offered. The authors argue that there are prerequisites to consider teenagers as having different consumer behaviour compared to other consumers shopping on-line. The conclusions support marketers and managers of organizations offering online products in the selection of appropriate means to attract young people and increase their online shopping. The specific proposals include different trends from improving the attractiveness, functionality and dynamics of online shopping sites to the speed of delivery and uncompromising quality of products/services.