OPPORTUNITIES AND USE OF CONTENT MANAGEMENT SYSTEMS IN MODERN BUSINESS ORGANIZATIONS

Authors

Keywords
content management, ECM systems, Web 2.0

Summary
The main goal of this study is to research the current state of Enterprise Content Management (ECM) systems and their popularization and adoption in Bulgarian business organizations. To achieve the overall goal the authors set the following tasks: to review the ECM-related literature; to define the main concepts in this area; to analyze the architecture and areas of application of ECM systems; to analyze the ECM current state based on a survey; and to explore the practical benefits and expectations of the ECM implementation. The basic scientific argument is that ECM has the potential to manage and control the information overload of modern business organizations. The main conclusions of this study are: the ECM functional model and structure are described; the state of ECM in business organizations in Bulgaria is examined.

JEL: D80
Pages: 30
Price: 3 Points

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