"Scientific research" Almanac

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  OPPORTUNITIES AND USE OF CONTENT MANAGEMENT SYSTEMS IN MODERN BUSINESS ORGANIZATIONS

  The main goal of this study is to research the current state of Enterprise Content Management (ECM) systems and their popularization and adoption in Bulgarian business organizations. To achieve the overall goal the authors set the following tasks: to review the ECM-related literature; to define the main concepts in this area; to analyze the ... The main goal of this study is to research the current state of Enterprise Content Management (ECM) systems and their popularization and adoption in Bulgarian business organizations. To achieve the overall goal the authors set the following tasks: to review the ECM-related literature; to define the main concepts in this area; to analyze the architecture and areas of application of ECM systems; to analyze the ECM current state based on a survey; and to explore the practical benefits and expectations of the ECM implementation. The basic scientific argument is that ECM has the potential to manage and control the information overload of modern business organizations. The main conclusions of this study are: the ECM functional model and structure are described; the state of ECM in business organizations in Bulgaria is examined.

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  INTERCULTURAL COMPETENCES – AN IMPORTANT ASSET IN MODERN BUSINESS

  The main purpose of the study is to analyze the level of intercultural competences of Bulgarian managers and employees when dealing with foreigners. The communication process between them is examined, their knowledge about the different cultures is considered, and the main obstacles and barriers to the Bulgarian business people in the process of ... The main purpose of the study is to analyze the level of intercultural competences of Bulgarian managers and employees when dealing with foreigners. The communication process between them is examined, their knowledge about the different cultures is considered, and the main obstacles and barriers to the Bulgarian business people in the process of intercultural communication are identified through a survey of companies. The survey tasks involve building a theoretical framework for intercultural communication, identifying the importance of culture and its dimensions for the realization of a successful business in a multicultural environment and defining the main obstacles and barriers that Bulgarian managers and employees are faced with in the process of their work with representatives of foreign cultures. The authors argue that intercultural competence contributes to achieving synergism in the implementation of business relations between Bulgarian and foreign companies.

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  STUDY OF BUSINESS PROCESS MANAGEMENT SYSTEMS APPLICATION IN ORGANIZATIONS’ ACTIVITIES

  Various processes occur in every business organization creating outputs, which are consequently offered to customers as an end product or service. Customers, outputs and processes are constantly linked elements, and also a part of the whole policy of effective business financial management. Their capability to ensure expected outputs depends on ... Various processes occur in every business organization creating outputs, which are consequently offered to customers as an end product or service. Customers, outputs and processes are constantly linked elements, and also a part of the whole policy of effective business financial management. Their capability to ensure expected outputs depends on how well the processes of the company are designed or managed. The goal of the authors of this study is to explore the nature, state and problems, related to business process management systems. The idea advocated is that BPM systems are an inseparable part of any organization’s corporate information system. The tasks of the study are related to characterization of the nature of the process-oriented approach in business, description of the life cycle of BPM systems and the standards of their management, as well as investigation of the practical usage of BPM systems in Bulgarian organizations. In order to achieve the goals the authors reviewed a large number of literature sources and conducted a survey in 20 Bulgarian companies of different size and scope of activities.